As part of our ongoing commitment to serving our longtime customers, People’s Choice Classic v7.1c will continue to receive limited support after November 1, 2026.
People’s Choice Classic support is not ending, but the support model is changing. Beginning November 1, 2026, support will be available only to customers who have an active People’s Choice Classic Annual Support Plan.
We recognize that some customers may have reasons for continuing to use People’s Choice Classic rather than upgrading to People’s Choice Accounting v10. The new Support Plan provides these customers with an option to continue using People’s Choice Classic v7.1c while planning for a future conversion.
Important Dates and Updates
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Limited Support After November 1, 2026: Support for People’s Choice Classic v7.1c will be available on a limited basis after November 1, 2026. Only customers with an active People’s Choice Classic Annual Support Plan will be eligible for support.
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Final Payroll Tax Update: The 2026 Payroll Tax Update was the last tax update for People’s Choice Classic v7.1c. There will be no future payroll tax table updates for PCC.
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No Future Program Updates or Fixes: There will be no further program updates, fixes, enhancements, or changes to People’s Choice Classic. Version 7.1c is the final version of People’s Choice Classic.
New Limited Support Option
For customers who do not wish to upgrade for a variety of reasons, we have developed a People’s Choice Classic Annual Support Plan.
The Annual Support Plan is $199 per year and includes the following:
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Access to the People’s Choice Classic Accounting Knowledgebase on the Customer Portal.The PCC Knowledgebase is available only to customers with an active People’s Choice Classic Annual Support Plan. The Knowledgebase contains Troubleshooting and How To documents to help customers resolve common questions and problems.
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Email Support: Email support will generally consist of directing customers to specific Troubleshooting or How To documents in the PCC Knowledgebase that may address their question without requiring personal assistance.
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One Personal One-on-One Support Event: The Annual Support Plan includes one personal, one-on-one support event with a SafeChoice support representative.
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Additional Personal Support: Additional personal support events may be purchased for $99 per event.
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Personal Support by Appointment Only: Personal support is available by appointment only. Customers will need to schedule their support event in advance.
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No Priority or Emergency Support: The PCC Support Plan does not include critical, priority, or emergency support. This is different from the support services available to customers using People’s Choice Accounting Desktop and People’s Choice Accounting Online.
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SafeChoice e-Filer: The Annual Support Plan includes the SafeChoice e-Filer program, which enables customers to process W-2 and 1099 forms.
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Special Upgrade Pricing: Customers with an active PCC Annual Support Plan will have access to special pricing for upgrades to People’s Choice Accounting Desktop or People’s Choice Accounting Online.
Payroll Tax Responsibility
Because the 2026 Payroll Tax Update was the final tax update for People’s Choice Classic, SafeChoice will not be responsible for making changes to PCC for future federal or state payroll tax changes.
There will be no future payroll tax table updates or program modifications to accommodate changes that the IRS or state revenue departments may implement.
Customers who require current payroll tax calculations should plan to transition to People’s Choice Accounting v10 with Payroll.
What the Annual Support Plan Does Not Include
The People’s Choice Classic Annual Support Plan provides limited support for the existing v7.1c program. It does not provide ongoing software development.
The following are not included:
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No future payroll tax table updates
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No future program updates
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No new features or enhancements
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No program fixes or modifications
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No critical or priority emergency support
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No support for versions of People’s Choice Classic other than v7.1c
People’s Choice Classic v7.1c is the only version of People’s Choice Classic that will be supported.
Flexibility for Your Transition
We understand that every customer has different circumstances, and that converting accounting data to a new system may not always be convenient.
The new Annual Support Plan provides customers with the flexibility to continue using People’s Choice Classic v7.1c while they evaluate their options and determine when the time is right to convert.
However, because there will be no future payroll tax updates or program updates, we encourage all PCC users to begin planning for their eventual transition to People’s Choice Accounting v10.
Upgrading to People’s Choice Accounting v10
Many People’s Choice Classic users have already upgraded to People’s Choice Accounting Desktop or People’s Choice Accounting Online v10.
PCA v10 is available in two options:
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Basic
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Premier
Both options are available with or without Payroll.
Special conversion, upgrade, and training options are available for People’s Choice Classic users.
To view current special offers, visit:
SafeChoice Special Upgrade Offers
How to Get Support
Beginning November 1, 2026, if you need support for People’s Choice Classic v7.1c:
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Maintain an active PCC Annual Support Plan: The annual cost is $199.
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Use the PCC Knowledgebase: Access Troubleshooting and How To documents through the SafeChoice Customer Portal.
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Contact Support by Email: Our support team can direct you to appropriate Knowledgebase resources.
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Schedule Your Personal Support Event: Your Annual Support Plan includes one personal, one-on-one support event. Additional events are available for $99 each.
We’re Here to Help
We understand that moving from a software system you have used for many years can be a significant decision.
Our goal with this new support model is to give People’s Choice Classic users a reasonable option to continue using PCC v7.1c while providing the resources needed to address common questions and problems.
At the same time, we encourage customers to explore People’s Choice Accounting Desktop and Online v10 and determine whether upgrading makes sense for their organization.
Thank You for Your Trust
We sincerely appreciate the many years that you have trusted People’s Choice Classic to manage your accounting and payroll needs.
People’s Choice Classic has served thousands of customers over the years, and we are committed to providing a practical support option for those who continue to rely on v7.1c.
People’s Choice Classic support is changing—not ending.
Thank you for your continued support and for being a valued People’s Choice customer.
FAQs
Q: Is support for People’s Choice Classic v7.1c ending?
A: No. People’s Choice Classic support is not ending. Beginning November 1, 2026, however, support will be provided on a limited basis and will require an active People’s Choice Classic Annual Support Plan.
Q: When does the new support policy take effect?
A: The new limited-support policy takes effect November 1, 2026.
Q: How much is the People’s Choice Classic Annual Support Plan?
A: The Annual Support Plan is $199 per year.
Q: What is included in the Annual Support Plan?
A: The plan includes:
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One personal, one-on-one support event
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Personal support by appointment only
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Access to the People’s Choice Classic Knowledgebase
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Email support that directs customers to appropriate Knowledgebase resources
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SafeChoice e-Filer for processing W-2s and 1099s
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Special pricing for upgrades to PCA Desktop or PCA Online